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Afterwords

Want To Know What Your Customers Really Think?

Description

AfterWords is a leading brand in the field of guest feedback solutions and survey software. With their next-generation customer survey software, they enable businesses to truly understand what their customers think. Their intelligent survey system seamlessly integrates a customer's sales transaction detail with the survey process, resulting in immediate and insightful survey results. In addition to gathering valuable feedback, AfterWords also offers customer recovery tools. This means that if a customer has a poor experience, managers are immediately notified and can address the issue in real-time. Their patent-pending process ensures that the survey data collected is more meaningful and actionable, reducing survey abandonment and providing fast insights. AfterWords specializes in providing intelligent surveys for the restaurant and retail industries. By leveraging sales transaction detail, their surveys are more personalized and relevant to customers, enhancing customer satisfaction and retention. The company's mission is clear - they aim to provide easy-to-use software, actionable data, and industry expertise to help businesses deliver the best customer experience possible.

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