Encounter AI
We provide a robust voice solution to augment the guest experience for drive-thru and in-store ordering. Our patent-pending technology allows QSR operators to leverage existing resources to further drive the most vital components of a QSR's profitability.
Description
Encounter AI is a brand that offers a range of products and services aimed at revolutionizing customer service through the power of artificial intelligence. Led by our founder, Derrick Johnson, who was inspired by his personal experience with a speech impediment, our team is dedicated to using AI to enhance humanity rather than just efficiency. Our flagship product, MAI, is an intelligent solution that utilizes SRI International's Speech Technology and Research Lab, OLIVE speech system, to create a more conversational and personalized customer experience. MAI goes beyond traditional chat-based systems by introducing graceful conversation, allowing the system to understand subtle language cues and respond accordingly. With a focus on inclusivity and accessibility, MAI can create engaging and contextually relevant responses, bridging the gap between technology and human connection. At Encounter AI, our mission is to improve not only efficiency but also people's lives, by creating innovative and humanized technology solutions.
