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Ovation

Ovation guest feedback starts with 2-question, SMS-based surveys that get you the info you need to drive retention, 5-star reviews, and revenue. All in real-time. Home of the Digital Table Touch™.

Description

Ovation is a leading brand that offers actionable guest feedback and review solutions specifically designed for restaurants. They bridge the gap between restaurants and their guests by providing real-time insights and valuable customer data. With Ovation, restaurants can effortlessly measure customer satisfaction and address concerns instantly through their customer chat platform. They enable restaurants to engage with their customers in the moment, resolving any issues and winning them back. Ovation's machine learning algorithms help restaurants discover trends and gain deeper insights into their customers' preferences, allowing for targeted marketing strategies. Their data-driven approach to follow-up questions ensures that restaurants receive valuable feedback to improve their operations. Ovation's platform is user-friendly, making it easy for restaurants to connect with their customers and find real solutions. With rave reviews from well-known restaurant brands, Ovation is the go-to brand for restaurants seeking to enhance their guest experience and increase revenue.

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POS Categories